Careers at Knewton
We're always interested in outstanding candidates.
- Teacher
- Content Developer
- Customer Expert
- UX Designer
- Jr. Machine Learning Specialist
- QA Engineer Internship (Paid)
- XHTML/CSS/JS Front-end Developer
- Director, Online Marketing
- Online Marketing Analyst
- Manager, Paid Search Marketing
- Manager, Email Marketing
Teacher
Knewton is seeking exceptionally talented GMAT, SAT, and LSAT instructors for part-time and full-time positions
Earn $100-$500/hr as one of the world’s best-paid teachers and receive unparalleled support from our expert staff. Knewton pays teachers more than anyone else does because we know that only the best teachers help students to reach their full potential.
So do you find yourself doing old LSATs on the weekend instead of the crossword puzzle? Or GMATs instead of Sudoku? Do you love to teach interesting things to smart, highly motivated people? If so, email us at teach@knewton.com with your resume, test scores, and cover letter.
Candidates must have:
- extensive classroom experience
- evidence of extraordinary presentation skills (quotes or ratings from previous students)
- great sense of humor or other (PG-rated) ways to keep students’ attention for three hours at a time
- perfect or near-perfect test scores
Content Developer
Content developers create and edit all of the content in Knewton's courses in a collegial, intellectual, and hardworking atmosphere. This includes producing: questions that gauge knowledge of core concepts; test-like questions (GMAT, GRE, LSAT, SAT, ACT) seen by students in homework and practice tests; lessons presented to students in our online virtual classroom; and text and recorded video content about every core concept. Content Developers also serve as TAs during live classes, answering student questions via chat while the Instructor teaches on camera.
Requires exceptional intelligence (especially math and/or logical reasoning skills), great writing skills, and a strong work ethic. Test prep experience (GMAT, LSAT, GRE, SAT, ACT, etc.) is a plus.
Please submit all standardized test scores along with a resume to apply.
Customer Expert
Our business is growing and we need another full-time individual to add to our student service team. This person will be on the front lines with our students via email (mostly), phone (a little), and chat (new), helping them to get higher scores and to fully utilize our products. You must love interacting with people, enjoy a fast-paced environment with lots of challenges (see below), and be very attentive to detail. This isn’t your normal customer service position; we’re looking for someone that can grow within our start-up environment and perhaps become a manager as we scale.
Responsibilities:
- Interact with our customers (students) through phone, chat and email
- Consult potential students on standardized testing, admissions, and other educational topics
- Liaise with our Academics, Tech, and Marketing teams to provide top-notch customer care
- Know all the features of the Knewton program like the back of your hand
- Advocate student issues and needs
- Collaborate with our Marketing team on campus marketing, online marketing, and event planning
Requirements:
- Bachelor's degree from a top four-year university
- 0-2 years of experience in: customer service, education, or sales
- Experience in test prep (GMAT, LSAT, SAT, ACT, GRE, etc.) or teaching a strong plus
- Experience with Zendesk, Liveleader, Highrise, SalesForce and other CRM/helpdesk ticketing/chat programs a plus
Interactive Visual Designer
Based in NYC's Union Square, Knewton is poised to revolutionize the practice of education with the world's most powerful adaptive learning engine. Today, our revenues come from our next-gen online test prep classes, but our vision is much wider. Generic blurb aside, we are a startup. We are rich in eclectic personalities and are ridiculously dedicated. Our intention is to democratize education. Yes, that is a lofty goal, but we are committed to it, and our investors think we're on to something.
You are a junior or mid-level designer eager to work as a dedicated, on-site member of the product development team on meaty, worthwhile projects.
You definitely
- Specialize in visual design for the web, creating hi-fidelity mock-ups in photoshop
- Have training and/or experience in web-based interactive design
- Consider yourself a problem-solver: you are preoccupied with interaction design + usability
- Understand how to work within a design system
- Are proactive by nature - can self-direct a project with limited art direction
- Have an appreciation for simplicity as a design principle
- Are interested in pushing the envelope on web 2.0 UI design
- Have a natural ability to make information beautiful
Other skills you may have
- Wireframing
- Sitemaps
- Guidelines
- Design specs
- User observation
- Usability testing
- Style guides
- Front-end development
Bonus
You can also do front-end development:
AS3, Flex, jQuery Library, PHP, MySQL, X/HTML, CSS, XML
Jr. Machine Learning Specialist
We're looking for a Software Engineer with experience implementing Machine Learning systems in Python, Java or C/C++ to build an innovative online education system that adapts to each individual learner for each individual type of concept.
What we need from you:
- Passion and enthusiasm for building scalable systems that analyze HUGE data sets and suggest significant recommendations
- Proven ability to find correlations within large, not obviously related data sets
- Proven ability to determine the probability of a desired outcome based on past attempts to achieve that same outcome
Utilizing the following technologies:
- Collaborative Filtering
- Design Trees (and automatic decision tree generation)
- Bayesian methods
What we'd like from you:
- Hadoop or other MapReduce implementation experience
- Experience in high-stakes information retrieval and statistical analysis - (i.e. Bioinformatics, Fraud Detection)
- Semantic text mining experience
QA Engineer Internship (Paid)
A wildly committed start-up of edupunks is looking for a QA Engineer Intern who can work hard, play hard, and catch all of our bugs with grace.
Based in NYC's Union Square, Knewton is poised to revolutionize the practice of education with the world's most powerful adaptive learning engine.
We're looking for someone who wants a serious internship—someone who can work closely with our product development team to ensure quality in every new feature we ship. So, we think you’ll need to have the following skills/experience:
- A serious attention to detail and a passion for building quality web applications
- Some experience testing web applications
- Some knowledge of QA testing methodology
- Some familiarity with defect tracking software
- An inexhaustible desire to learn new skills
- Excellent oral and written communication skills
- Ability to work in, well, a very fast-paced environment
Bonus Points:
- Knowledge of Selenium RC/Grinder or similar testing suites
- Experience with Gomez or similar services
- Computer science or engineering background
- Knowledge of MySQL, Python, and/or Ruby on Rails
The QA Engineer Intern will work with the developers and product managers to create a test plan and will be responsible for ensuring the quality of each release as well as tracking defects. This is an opportunity to join an amazing development team. We promise to teach you an incredible amount if you promise to reciprocate with your hard work. Start-up life can be intense, but it's not without its perks: Macs, huge monitors, a whole room dedicated to Wii, a free latte machine, more snacks than you can shake a stick at.
If this sounds like you, we'd like to hear from you — send your resume to us at techjobs@knewton.com
XHTML/CSS/JS Front-end Developer
Knewton's Tech Team is looking for a full-time XHTML/CSS/JS Developer to join our team in Union Square, NYC to work on our core product. We're building an exciting adaptive learning engine to offer custom teaching to students based on how they learn best. We need our front-end to simplify the complex interactions between student, teacher and adaptive content.
As a front-end developer, you will be responsible for:
- Converting PSDs to XHTML and CSS
- Developing JavaScript to support product usability
- Measuring and improving page performance
Also, since we're a small, agile, start-up, you'll have the opportunity to be involved in the design of the products and the benefit of seeing your work deployed to real users real quickly.
If you're interested in the position, we'd like to know a something about you.
Director, Online Marketing
Primary Job Responsibilities
Online Marketing Director is responsible for helping the Marketing Team drive customer acquisition and revenue growth through SEM (paid search), SEO, Affiliate Marketing, and Email. Will design and execute campaign to facilitate customer acquisition.
Responsibilities include:
- Lead comprehensive on- and off-site SEO strategy including Content Optimization, Link Building and Affiliate/Social media outreach
- Execution of customer acquisition and revenue strategy using Organic and Paid Search, Email and Affiliate relationships
- Reporting and analyzing acquisition metrics and profitability
- Reporting and results analysis of landing page and other creative testing
- Executing the email contact strategy for remarketing/reactivation of database prospects
- Identifying and pursuing new marketing opportunities
Job Requirements
The right candidate should have experience managing to metrics and executing online marketing campaigns to achieve branding and performance targets. Creative, curious and always looking to new ways to engage our customers. Must keep pace in a fast moving start-up environment. Comfortable wearing many marketing hats including copy-writing, online promotions, social media outreach etc.
- 3+ years of software or Internet company experience in a consumer acquisition role.
- Strong SEO/SEM experience. Comfortable making on-site updates to meet SEO best practices. Significantly increase organic traffic through execution of traditional SEO techniques as well as pursuing innovative approaches through Social Media.
- Experience working/implementing tracking pixels, trafficking URLs and launching multi-channel campaigns include paid search, email and affiliate marketing.
- Strong business background, as well as excellent written and verbal communication skills
- Strong work ethic; Web-savvy and entrepreneurial; Experience in direct response or continuity marketing a plus
- CS degree or former coding experience a plus
- BA/BS. MBA a plus.
Online Marketing Analyst
Primary Job Responsibilities
Online Marketing Analyst is responsible for identifying and proactively leveraging analytical insights from website data to drive site optimization and decision making across the organization.
Responsibilities include:
- Support the analytic needs of the business by analyzing web traffic and customer behavior
- Create clear and comprehensible reports showing data and trends
- Provide insights and recommendations to Marketing, Creative, Customer Service teams on prospect and customer online behavior to optimize purchase and retention.
- Provide recommendations on how to maximize revenue based on A/B and multivariate testing
- Identifying and pursuing new acquisition opportunities
Job Requirements
The right candidate will have experience analyzing data to drive actionable recommendations for achieving revenue/branding targets. Creative, curious and always looking to new ways to engage our customers. Must keep pace in a fast moving start-up environment.
- Online retail experience or web analytics experience required
- Strong background in understanding how to use data to drive decisions
- Familiarity with web analytics implementation and HTML/Javascript coding
- Strong business background. Business or accounting degree a plus.
- CS experience a plus
- Strong work ethic; Web-savvy and entrepreneurial
- BA/BS
Manager, Paid Search Marketing
Primary Job Responsibilities
Manager, Paid Search Marketing is responsible for leading customer acquisition and revenue growth through SEM (paid search). Will lead test and target efforts to improve online metrics for customer conversion. SEO and Email experience a BIG plus.
Responsibilities include:
- Execution of customer acquisition and revenue strategy
- Supervising SEM marketing agency and search engine relationships
- Reporting and analyzing acquisition metrics and profitability
- Optimization of customer acquisition funnel
- Identifying and pursuing new marketing opportunities
Job Requirements
The right candidate should have extensive experience in bid management for Paid Search and executing a multi-channel marketing campaigns to achieve branding and performance targets. Will need to be hands-on and entrepreneurial. Creative, curious and always looking to new ways to engage our customers. Must keep pace with a fast moving start-up environment. Comfortable wearing many marketing hats including copy-writing, creative execution and testing other CPC models
- 3+ years of Paid Search experience in a consumer acquisition/e-commerce role
- Experience working/implementing tracking pixels, trafficking URLs and launching promotionasl campaigns
- Experience with test and targeting key customer segments; Landing page and other creative testing
- Strong business background, as well as excellent written and verbal communication skills
- Experience in direct response or continuity marketing a plus
- Strong work ethic; Web-savvy and entrepreneurial
- BA/BS
Manager, Email Marketing
Primary Job Responsibilities
Manager, Email Marketing is responsible for leading customer acquisition and revenue growth through Email. Will lead test and target efforts to improve online metrics for customer conversion. SEM and Affiliate experience a BIG plus.
Responsibilities include:
- Execution of customer acquisition and revenue strategy via email channel
- Development of an effective contact strategy on action-based triggers
- Email Surveying of prospects and existing customers
- Execution of Promotions, discounts and other marketing campaigns; Monthly Product Newsletter
- Optimization of customer acquisition funnel
- Test and targeting key customer segments, Management/optimization of Refer a Friend Program
- Reporting and analyzing acquisition metrics and profitability
- Identifying and pursuing new opportunities
Job Requirements
The right candidate should have extensive experience in email marketing and executing campaigns to achieve branding and performance targets. Will need to be hands-on and entrepreneurial. Creative, curious and always looking to new ways to engage our customers. Must keep pace with a fast moving start-up environment. Comfortable wearing many hats including copy-writing, creative execution and reporting
- 3+ years of Email experience in a consumer acquisition/e-commerce role
- Experience working/implementing with email delivery platforms and launching promotional campaigns
- Experience with Subject line, Email creative and Landing page and other creative testing
- Strong business background, as well as excellent written and verbal communication skills
- Experience in direct response or continuity marketing a plus
- Strong work ethic; Web-savvy and entrepreneurial
- BA/BS
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