Our Commitment to Accessibility
Making learning accessible to all is one of our biggest priorities, both as a company and as people who are passionate about education. Achieving our mission includes making Knewton’s online courseware accessible to all learners.
Steps to a More Accessible Knewton Online Courseware
Knewton’s alta product is compliant with the WCAG 2.0 Level AA Success Criteria and the U.S. Access Board’s Section 508 Standards. We’ve partnered with Level Access, a leader in evaluating digital accessibility solutions, to evaluate and regularly audit our product’s accessibility and guide us in our accessibility remediation efforts. A summary of our product’s overall level of compliance is detailed below along with our ongoing initiatives.
Assistive Technologies Knewton Currently Supports
For blind users or users who have low vision, commonly used third-party screen reader software that can read textual information are compatible with our product using the latest versions of Internet Explorer and Chrome.
For users who have visual or perceptual disabilities, commonly used third-party screen magnifiers that can improve the visual readability of rendered text and images are compatible with our product using the latest versions of Internet Explorer and Chrome.
For users who have physical disabilities and prefer to use a keyboard as an alternative to a mouse, our product supports keyboard only usage to visit most links, buttons, and form controls in our product.
For users with hearing disabilities, closed captioning is provided for all instructional videos in our product that serve a pedagogical purpose.
For users who are blind of have visual disabilities, our product includes relevant descriptions of icons and non-text based elements on web pages to aid commonly used third-party screen readers.
For users who have visual or perceptual disabilities, our product presents all applicable text and images of text at an appropriate ration (e.g. 4.5:1 or more) to improve readability for people who have a color vision deficit.
For blind users, accessible alternative text and long descriptions is provided for all static images in our product that serve a pedagogical purpose. For users with visual and hearing disabilities, descriptive transcripts that capture the full pedagogical content in instructional videos is provided for all videos in our product that serve a pedagogical purpose.
For users with mobility impairments, learning disabilities, low vision or blind or who are deaf or hearing impaired, commonly used third-party speech recognition software is compatible with our product to support voiced keyboard and mouse commands.
Assistive Technologies Knewton Will Support in the Near Future
We are working to ensure that our product supports keyboard only usage to visit all product facing links, buttons, and form controls, specifically, all free response or graphing question types that do not currently provide directions and/or cues in all places.
We are working to make commonly used third-party accessibility tools that are currently best supported via the Chrome and IE browsers to be compatible with Mozilla Firefox, Safari, and Edge.
We are working with our third party vendors to make product feedback buttons within the product accessible using assistive technologies.
For users who purchase access to our product directly from our website, we are working with our third party vendors to make the purchasing portal accessible using assistive technologies.
If you are an administrator at an Institution and would like to request a copy of our Voluntary Product Accessibility Template (VPAT) for our product, please email us at email@example.com. We conduct audits twice annually and update our VPAT after each audit.
Users can request accessibility-related assistance, report accessibility problems or request product support documentation in an accessible alternative formats upon request (at no additional charge), via firstname.lastname@example.org. A description of the accessibility and compatibility features of our product is available upon request, at no additional charge, via email@example.com.
Making personalized learning accessible to all is an ambitious goal. Achieving it requires continued collaboration with Institutions. We welcome the opportunity to partner with Institutions’ accessibility departments to discuss our accessibility initiatives, hear your feedback from your own testing of our product, address questions or concerns, and give you assurance that Knewton can meet your accessibility needs. Please email us at firstname.lastname@example.org.