When it comes to using technology in the classroom, a great experience begins with a great start. Knewton partners with you from Day 1 to help you achieve the goals you set for your course with the use of alta. From integration within your campus learning management system, to training you, your team and your students, our team of passionate Knerds is here for you.

What every instructor gets when they choose alta

Dedicated team

Enjoy the support of local on-boarding, training and technical support. Our team of Knerds brings a unique combination of teaching, instructional design, training, product and technical support experience.

24/7 technical support

Day or night, online by phone. We’re here to help when you and your students need it.

Beyond point-and-click

From course design to teaching best-practices, we will facilitate an optimized experience with our alta adaptive learning courseware products.

Your feedback, please!

We’re always interested to learn how we can make your experience using alta better. That’s why we’ve added a feedback button to every screen in alta.

Proactive support

We’ll share trends we’re seeing throughout the semester, offer regular training webinars and check in to make sure you and your students have what you need.

Resources

From pre-course, how-to resources to our comprehensive online support center, we strive to plan ahead for everything you’ll need to get the best out of alta. And if we haven’t thought of it, we’ll get back to you right away.

Hear what instructors have to say

“The level of integration with Canvas! Oh my! It is amazing. Our LMS director said it was the easiest system to integrate he’s ever worked with, and the way it transfers student information back and forth is awesome.”

 - Donna Jean, chemistry instructor, Park University - Parkville Campus 

Read Donna's full story

Your personal instructor-Knerd journey can look like this:

Considering alta? Here are some examples of what you can expect from us when you choose to adopt.

Syllabus Consultation

Let’s talk about your course and build a plan together to ensure you’ll be set for your first day of class.

LMS Integration

Should you use an Learning Management System, we’ll work directly with your LMS administrator to ensure seamless and secure integration.

Training

Hands-on or virtual, and as many times as you want or need, you and your team will learn how to get the most out of alta as it relates to your course goals.

Course Set-Up

Prior to your class, we’ll build your course and together, we’ll review your course created in alta to ensure it’s set up to meet your needs.

First Day of Class

We’ll join your first day of class to deliver speedy training directly to your students, or provide you with materials to deliver to the training directly.

Mid and End-Term Insights

You’ll get the most out of alta when using in-app analytics that reveal how your students are struggling or succeeding as you proceed throughout the term. Our staff will touch base with you regularly to share insights and recommendations to make sure that you’re getting what you need, as you need it.

“I was very, very impressed with the team and how much they cared about having a quality product. The Knerds genuinely care about what they do. You can’t fake that kind of passion and dedication.”

- Melanie Yosko, math instructor Victoria College

Using alta already? Here’s a quick checklist to get started:

Using alta already? Here’s a quick checklist to get started:

Using alta already? Here’s a quick checklist to get started:

Step 1: If relevant, integrate alta with your learning management system

If you’re using alta with an LMS like Blackboard, Canvas or D2L, please make sure integration has been set up by your campus administrator. We can help!

Step 2: Schedule a 1:1 Knerd consultation

Whether it’s to discuss how to use alta with your class or go over specific tools and functions, we can help you address any questions before your first day of class.

Step 3: Add alta to your syllabus

Don’t forget to add details about your alta course to your syllabus, so that students know what percentage of their overall course grade will come from their work in alta.

Step 4: Let students know where to buy

Your students will get the best deal by purchasing directly through this site. However, if you’re ordering access codes, don’t forget to place an order with your campus store before the first day of class. Note: 14-day courtesy access is available to students waiting on financial aid.

Or, watch some training videos and get going today. 

 

See all tutorial videos

 

We are here 24/7, rain or shine.

Questions? Get in touch!